| An analysis of customer textual reviews and satisfaction at luxury hotels in Singapore’s Marina Bay area (SG-Clean-Certified Hotels) ND Handani, A Williady, HS Kim Sustainability 14 (15), 9382, 2022 | 12 | 2022 |
| A study on customer satisfaction in Bali’s luxury resort utilizing big data through online review A Williady, HN Wardhani, HS Kim Administrative Sciences 12 (4), 137, 2022 | 9 | 2022 |
| An Approach of the Big Data Analysis on Customer Satisfaction in Bali’s Luxury Hotels and Resorts Through Wellness Attributes A Williady, HJ Ban 3rd International Conference on Business Law and Local Wisdom in Tourism …, 2023 | 1 | 2023 |
| Case study of a Templestay and temple visit in Korea using customer generated content to evaluate customer satisfaction A Williady, HS Kim Environment and Social Psychology 9 (2), 2023 | | 2023 |
| Utilizing Text Mining to Identify Trends and Patterns within the Context of Smart Hotels and Hotel Internet of Things (IoT) A Williady, S Kim, HS Kim 산업혁신연구 39 (4), 215-221, 2023 | | 2023 |
| Designing world expo 2030, Busan. Satisfaction evaluation of BEXCO through Big Data analysis S Kim, A Williady, W Jue, HS Kim The 3rd Global Congress of Special Interest Tourism & Hospitality Conference, 2023 | | 2023 |
| 온라인 리뷰 분석을 통한 이슬람 국가에서 운영되는 한식 레스토랑의 고객 만족과 경험에 관한 연구 김혜인, 김세은, 윌리아디 엔젤리, 리스완토 리디야 아우라김학선 산업혁신연구 39 (3), 208-215, 2023 | | 2023 |
