| Understanding customer experience and satisfaction through airline passengers’ online review HJ Ban, HS Kim Sustainability 11 (15), 4066, 2019 | 103 | 2019 |
| Topic modeling and sentiment analysis of online review for airlines HJ Kwon, HJ Ban, JK Jun, HS Kim Information 12 (2), 78, 2021 | 91 | 2021 |
| Investigating key attributes in experience and satisfaction of hotel customer using online review data HJ Ban, H Choi, EK Choi, S Lee, HS Kim Sustainability 11 (23), 6570, 2019 | 88 | 2019 |
| Semantic network analysis of hotel package through the big data HJ Ban, HS Kim Culinary Science & Hospitality Research 25 (2), 110-119, 2019 | 41 | 2019 |
| Applying the modified health belief model (HBM) to Korean medical tourism HJ Ban, HS Kim International Journal of Environmental Research and Public Health 17 (10), 3646, 2020 | 40 | 2020 |
| A study on consumers’ perception of meal-kit: After the spread of coronavirus infectious disease-19 (COVID-19) JY Mun, HJ Ban, HS Kim Culinary Science & Hospitality Research 26 (10), 198-207, 2020 | 30 | 2020 |
| Extracting key drivers of air passenger’s experience and satisfaction through online review analysis A Shadiyar, HJ Ban, HS Kim Sustainability 12 (21), 9188, 2020 | 24 | 2020 |
| 빅데이터 분석을 통한 부산의 특급호텔과 비즈니스호텔의 의미연결망 분석에 관한 연구 반현정 부경대학교, 2019 | 14 | 2019 |
| Navigations for hospitality human resource management research: Observing the keywords, factors, topics under the COVID-19 pandemic J Wang, HJ Ban, HW Joung, HS Kim Information 13 (3), 126, 2022 | 12 | 2022 |
| A study on the TripAdvisor review analysis of restaurant recognition in Busan 1: Especially concerning English reviews HJ Ban, HS Kim Culin. Sci. Hosp. Res 25, 1-11, 2019 | 11 | 2019 |
| 코로나바이러스감염증-19 (COVID-19) 확산 이후, 밀키트에 대한 소비자의 인식에 관한 연구 문지영， 반현정， 김학선 Culinary Science & Hospitality Research 26 (10), 198-207, 2020 | 10 | 2020 |
| Understanding customer experience of airline lounge using text mining of online review YJ Kim, HJ Ban, DH Kim, HS Kim Culinary Science & Hospitality Research 26 (2), 36-44, 2020 | 10 | 2020 |
| The text mining approach to understand seat comfort experience of airline passengers through online review HJ Ban, HW Joung, HS Kim Culinary Science & Hospitality Research 25 (9), 38-46, 2019 | 10 | 2019 |
| The text mining from online customer reviews: Implications for luxury hotel in Busan DGJ Cardenas, DY Han, HJ Ban, HS Kim Culinary Science & Hospitality Research 28 (2), 67-80, 2022 | 7 | 2022 |
| 온라인 리뷰 분석을 통한 부산지역 레스토랑 인식에 관한 연구 2: 국문 리뷰를 중심으로 반현정， 김학선 산업혁신연구 35 (2), 185-207, 2019 | 7 | 2019 |
| Ecological hotels' customer satisfaction through text mining of online reviews: a case of Ecuador hotels YL Moreno Brito, HJ Ban, HS Kim Journal of Hospitality and Tourism Insights, 2023 | 4 | 2023 |
| Big data and sustainability in the tourism industry J Wang, HJ Ban, HS Kim Sustainability 14 (13), 7697, 2022 | 4 | 2022 |
| 트립어드바이저 리뷰 분석을 통한 부산지역 레스토랑 인식에 관한 연구 1: 영문 리뷰를 중심으로 반현정， 김학선 Culinary Science & Hospitality Research 25 (4), 1-11, 2019 | 4 | 2019 |
| 의미연결망 분석을 통한 부산관광에 관한 탐색적 연구: 구글 웹, 뉴스 검색을 이용하여: 구글 웹, 뉴스 검색을 이용하여 김예지， 반현정， 김학선 Culinary Science & Hospitality Research 25 (1), 126-134, 2019 | 4 | 2019 |
| 온라인 리뷰의 의미연결망 분석을 통한 국내 대형항공사 인식에 관한 연구 반현정， 김학선 Culinary Science & Hospitality Research 25 (7), 205-215, 2019 | 2 | 2019 |
Hak-Seon KimProfessor of Hospitality & Tourism Mgmt. / Dean of Int’l Affairs, Kyungsung UniversityVerified email at ks.ac.kr
